Monect – Remote connectivity | Remote Access | Remote Computer Access Connection Software | PC
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TubeMate 3. Google Play. Windows Windows. Most Popular. This gives the technician access to a hosted control panel that enables sessions to start and run. Both sides of the connection can also be supported by mobile apps for Android , iOS , and Windows 10 Mobile. As well as giving technical remote access to client computers, ISL Online includes a remote desktop feature that enables Help Desk operators to provide live support to users.
The screens for the service can be customized and it is also possible to white-label them, enabling you to put your branding on the dashboard. You not only get a live chat feature within the remote desktop program, live chat software is also included in the ISL Online license at no extra cost. All connections between the dashboard, the ISL Online system, and the user device are protected by best practice security settings, bit AES encryption, and support for two-factor authentication.
The software will also integrate with your existing access rights managers to create a single sign-on environment. ISL Online is available for a day free trial which offers unlimited use during the trial period and includes all features of the paid system. Remote Access Plus is a suite of tools that facilitate remote access of client computers and includes a remote desktop module.
The utility is available as a cloud-based service , hosted on the ManageEngine servers, or it can be installed on Windows and Windows Server on-premises. The tool facilitates remote access to client computers that have the corresponding agent software installed on them.
The requirement for an agent requires a level of permission to be given by the owner of the remote computer. Once the agent is active, the technician using the controller console is able to perform a range of maintenance tasks on the remote computer both manually and through script-driven automation.
The remote desktop facility is augmented by a chat facility that offers text, voice, and video chat between the technician and the user of the remote device. As well as accessing computers for exploration, technicians can turn the computer on or off remotely. Remote Access Plus is available in three editions and one of these is free. The Free version is limited to the control of ten client computers.
The remote shutdown and Wake-on-LAN features are only available with the higher of the two paid plans, called Standard and Professional. Zoho produces a wide range of business software and the company also owns ManageEngine , which is a leading supplier of IT infrastructure management software.
Zoho Assist is a cloud-based package of remote access services that is ideal for help desk and MSP technicians. All communications are protected by bit AES encryption. The Zoho Assist package includes a live chat system and an integrated file transfer utility. The technician can open up multiple sessions on the same remote machine, enabling user-visible actions in one window and operating system actions in another. It is also possible for the technician to show the customer his own screen in the interests of giving a system tour or usage instructions without having to grant that prospective buyer an account.
Apart from the remote desktop utility, Zoho Assist includes full remote access features that include automation for bulk research and updates across endpoints.
For a completely free remote desktop system, check out the Free Edition of Zoho Assist. This package will operate for one technician and allows contact to five remote computers, but only one at a time. This is a particularly interesting service for independent, freelance support technicians because it includes all of the tools needed to communicate with a user that needs help.
The service is delivered from the cloud and is charged for by subscription with a rate per technician per month. That means that the entire system is available to independent technicians as well as teams working for MSPs and large organizations. It is also possible to access the operating system without going through the desktop of the remote device.
The Take Control system is available at two levels, with the higher level being called Take Control Plus. The higher level is particularly useful for supervised technicians because it includes session monitoring and technician performance reporting functions.
Take Control Plus also includes a user survey to evaluate the competence of each technician. The service can be paid for by the month or by the year. The annual payment plan works out cheaper. However, be aware that you have to pay for the service period in advance. SolarWinds offers it on a free trial.
TeamViewer is an industry leader. This remote desktop system has been installed more than two billion times , which shows its popularity.
We put this remote desktop system near the top of our list because it is a very comprehensive commercial product that allows free use by private individuals. However, if you need a remote desktop program for business use, you will have to pay. As the name suggests, TeamViewer is aimed at team collaboration and has a number of group communication features that make this more than just a remote desktop sharing tool.
These include video conferencing utilities and demonstration broadcasting. The remote connection tool relies on two-factor authentication to enhance security and all transmissions are protected by bit AES encryption. The controller software can be accessed from Android mobile devices. The system also includes a secure file transfer facility and script execution capabilities in the console. Although you have to pay for the Business Edition of TeamViewer, you can get it for free for an assessment on a day free trial.
Atera is a support package for managed service providers MSPs. Another utility in the package is a Help Desk system , which includes a portal for access by the user community and a dashboard for use by technicians when they are working on a ticket. The Help Desk dashboard gives access to a remote desktop system, which is actually Splashtop , which you read about above.
The interface includes a chat system so that the technician can guide and advise the user as he explores the remote endpoint and produces a solution for the problem raised on the support ticket. Atera is a cloud-based service and is accessed through any standard web browser. The service can also be accessed through a special app that is available for free for mobile devices. The platform is charged for on a monthly or yearly subscription per technician.
You can get a day free trial and test the Atera system before you sign up for a subscription. You can use a Google Chrome browser as a remote desktop viewer. The device that is being accessed needs a program installed on it. This is the agent program. Once that is running you can allow access to anyone by giving them a PIN. The viewer is browser-based and accesses any device over the internet. The system will work on any operating system that can open Google Chrome and there are also apps for Android and iOS devices.
Communications over the internet are protected by HTTPS , which is the same security system that protects credit card information when you buy things on the web. Microsoft produces a remote desktop connection system that is free to use and grants access to computers running the Windows Professional , Windows Enterprise , or Windows Server operating systems.
You can access a remote machine from a mobile device as long as it runs Windows Mobile. It is also possible to use an Xbox One as either the remote device or the accessor. You can access up to ten devices with one Microsoft account through this program. A big advantage of this system is its easy integration into the operating system of your computer.
There is no user profile restriction on the use of this software, so businesses can use it for free. Remmina is an open-source project. Individuals and businesses are allowed to use this remote desktop system for free. There are services on this list that are only available for Windows. The console has a tabbed interface, so you can open connections to many remote computers at once.
As it is an open-source system, you can also download the code and adapt it to your own requirements. It is hard to go past Dameware and N-able Take Control as dedicated tools for achieving full control over a network full of remote workstations. The fastest remote desktop software can be hampered by poor connections or overloaded CPUs on the host or the agent device.
Be careful when reading the sales copy on websites selling remote desktop software because nearly all of them claim to be the fastest in the industry. In practice, sufficient speeds to provide almost instant response times can be achieved with any commercial remote desktop software. Our research reveals that the top five remote desktop tools for remote assistance are:. Any internet-connected application can create security weaknesses if it’s not properly configured or kept up to date. Apply all available protection measures, such as 2FA, and update the software whenever a patch becomes available to keep TeamViewer secure.
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If you logged in to your account in the host program, then you have permanent access which means you can visit the link below to log in to the same account in a web browser to access the other computer. Municipality of Udine Italian municipailty of Udine implements AnyDesk for Remote Work within short period of time for over employees.